AR Homes® franchisees earned multiple honors in the 23rd Annual Avid Awards presented by Avid Ratings, recognizing outstanding performance in customer satisfaction based on direct feedback from homeowners.
Avid Ratings recognizes top-performing builders across North America through verified homeowner surveys collected throughout the homebuilding journey. The program evaluates key areas of the homeowner experience, including communication, responsiveness, quality, and overall satisfaction. These recognitions highlight the continued dedication of AR Homes® franchises delivering personalized luxury custom homes through thoughtful design, quality craftsmanship, and a customer-focused approach.
This year’s awards mark the 10th consecutive year AR Homes® franchisees have earned recognition from Avid Ratings, reflecting the consistency and excellence demonstrated across the AR Homes® network.
AvidCX Cup Award
AR Homes® Hilton Head (Blue Ocean Luxury Homes, LLC) received the prestigious AvidCX Cup Award in the Custom Builder category, earning the highest customer experience score in North America based on homeowner surveys completed during the first year of homeownership. This marks the second Avid award for AR Homes® Hilton Head, a team known for its transparent process, thoughtful design approach, and ability to create custom homes tailored to each homeowner’s vision throughout Hilton Head, Bluffton, and the surrounding Lowcountry.
AvidCX Diamond Capstone Award
AR Homes® Vero Beach (Beachland Homes Corp.) has been recognized with the inaugural AvidCX Diamond Capstone Award in the Custom Builder category for long-term excellence in customer experience based on year-end homeowner survey results. This marks the second Avid award for AR Homes® Vero Beach, where second-generation builders bring decades of experience and extensive local knowledge to every project throughout the Treasure Coast.
AvidCX Diamond Award
AR Homes® Sarasota (Nelson Homes, Inc.) earned the AvidCX Diamond Award in the Custom Builder category for achieving top customer satisfaction scores during the first 90 days of homeownership. This latest achievement brings the total number of Avid awards earned by AR Homes® Sarasota to nine, highlighting the team’s continued commitment to creating thoughtfully designed luxury homes through a collaborative process tailored to each homeowner’s lifestyle and vision across Sarasota and Manatee counties.
AvidCX Gold Award – Southeast Region
AR Homes® Jacksonville (Marcus Allen Homes, Inc.) received the 2026 AvidCX Gold Award in the Custom Builder category for the Southeast region, recognizing the team’s strong homeowner satisfaction results based on verified feedback collected during the first 90 days of homeownership. This marks the team’s sixth Avid award overall, reflecting a continued history of recognition and quality craftsmanship throughout Northeast Florida’s most sought-after communities.
A Continued Commitment to the Homeowner Experience
These awards reflect the dedication of AR Homes® franchisees to creating an exceptional homeowner experience throughout the custom homebuilding process. AR Franchising, Inc. supports this commitment by providing franchisees across the AR Homes® network with the tools, technology, and resources needed to enhance the customer experience. These resources help teams communicate more effectively, provide greater project visibility, and establish clear expectations from the beginning of the build process.
By combining these systems with the expertise of local builders, AR Homes® franchisees continue to deliver a consistent and personalized experience for homeowners across the network. This continued focus on communication, responsiveness, and service excellence is what drives the customer satisfaction recognized by Avid Ratings and reflects the shared commitment to excellence across the AR Homes® network.